Leasing & Marketing Team Leader

POSITION: Leasing & Marketing Team Leader (Full-time, Non-Exempt)

COMPENSATION:

Pursuant to CO regulations, if this job is performed in CO, the salary range is $23 - $25 plus bonus potential.

Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We also offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.

SUMMARY

As the Leasing & Marketing Team Leader, you are responsible for assisting the Community Manager in maintaining all aspects of property operations, focusing on leasing, marketing, resident relations, and community functions. The Leasing & Marketing Team Leader strives for 100% occupancy through retention of existing residents, leasing current availability, and pre-leasing future availability.

RESPONSIBILITIES (Including but not limited to)

• Utilize Company leasing expectations and procedures to greet prospective clients, qualify their needs, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale, and follow-up.
• Answer incoming phone calls professionally and handle them accordingly, whether from prospective clients, clients, internal Company team members, or vendors.
• Complete all lease applications and participate in the verification process. Notify prospective clients of results.
• Maintain accurate client records in accordance with Company policy. Update daily reports concerning notices to vacate, vacancy reports, activity reports, etc.
• Maintain and perform upkeep of the tour route to ensure curbside appeal.
• Assist residents with day-to-day tasks as part of the community's concierge program.
• Participate in Cardinal U training as required.

QUALIFICATIONS

• 1-2 years of customer service and sales experience.
• Strong communication skills.
• High-energy and enjoys a fast-paced environment.
• Enjoy and take pride in providing excellent service.
• Excellent customer service skills; warm, friendly, and helpful in person and on the phone.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.
• Available to work evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED:

• Leasing Agent
• Leasing
• Real Estate
• Leasing Specialist
• Leasing Manager
• Leasing Professional
• Leasing Consultant

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to