Business Solutions Manager - Marketing Solutions Technology

Business Solutions Manager - Marketing Solutions Technology

• Full-time
• Business Segment: Operations & Technology

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Does process simplification and working with the smartest creative talent in the Media & Entertainment industry excite you? Then welcome to your new home. NBCUniversal is looking for a Business Solutions Manager in our Technical Operations team supporting Marketing functions for NBCU’s Media businesses.

This role involves partnering across teams to establish and support business processes, gather requirements, document needs, capture value stories, and manage projects with a focus. A strong understanding of business analysis, project management, stakeholder management, and business transformation is imperative in this role.

Specific responsibilities include:

• Serve as the primary business technology point of contact for TV & Streaming stakeholders.
• Oversee the day-to-day management of the Campaign Management tool for linear and streaming brands.
• Collaborate with key stakeholders to gather and document business requirements.
• Solution and build new features and workflows in low-code/no-code environments.
• Establish multi-year technology priorities with input and support from all business stakeholders.
• Capture and manage current and future state business process maps.
• Define, quantify, and realize the value of all product enhancements.
• Manage business demos and user acceptance testing.
• Ensure effective communication with all business partners.
• Work within a matrix organization alongside peer teams.
• Think and work independently, demonstrating creativity.
• Provide occasional off-hours support to address outages.
• All other duties as assigned.

Minimum Requirements:

• Minimum of 8 years of relevant work experience.
• Minimum of 6 years of client-facing project management or business analysis experience.
• Proficiency in relevant technologies and software.
• Strong analytical skills with the ability to identify business needs.
• Outstanding written and verbal communication skills.
• Motivated, self-starter, independent, results-oriented.
• Collaborative team player accustomed to working with diverse groups.
• Willingness to travel to other NBCU offices.

Desired Characteristics:

• Experience in the US Media & Entertainment industry.
• Experience leading change management initiatives.
• Relevant certifications such as CBAP or PMP.

Additional Requirements:

• This job is based in New York.
• Bachelor's degree in Management Information Systems, Computer Science, or a related field.

Work Arrangement: This position has been designated as hybrid.

Compensation: This position is eligible for company sponsored benefits. Salary Range: $130,000 - $160,000 (bonus eligible).

As part of our selection process, external candidates may be required to attend an in-person interview. NBCUniversal's policy is to provide equal employment opportunities to all applicants.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application process, you have the right to request a reasonable accommodation.