FLEX Senior Designer, Digital Communications
Marriott
24 days ago
Full-time
On-site
Bethesda
JOB SUMMARY
With every journey, travel has the power to shape us and our world. Begin your
journey as Senior Designer, Digital User Experience at Marriott International,
repeatedly voted one of Fortune’s 100 Best Companies to Work For®. Join our
high-energy and talented User Experience team creating best-in-class digital
experiences for one of the most recognized hospitality companies in the world.
This role is responsible for managing and executing digital design tasks in
support of Marriott’s Digital Communications products including key customer
emails.
The Senior Designer will partner closely with fellow UX designers, copywriters,
product management team members, and technology colleagues to ensure that design
solutions are consistent, aligned to standards, high-quality, performant, and
effective.
This position requires an ability to produce high-quality designs within the
established workflow, to consistently meet committed critical campaign
timelines, to provide guidance to internal and external designers to ensure
alignment with brand and other standards, and to contribute fresh and innovative
concepts in support of continual improvement.
A strong portfolio is critical. Yours should showcase general skill in UX/UI
design, while highlighting any experience with transactional and/or marketing
email design.
CANDIDATE PROFILE
Education and Experience
5+ years of relevant experience in digital product design
4-year undergraduate degree, with bachelor’s degree in relevant discipline, or
equivalent work experience
Experience in user-centric design
Strong understanding of visual design principles
Proficient in general usability and transactional design best practices
Experience with major, large-scale global digital apps, websites, or other
digital products
Proven experience delivering high quality digital design work from concepts
through final deliverables
Familiarity with interpreting and applying branding and brand concepts
You’re exactly who we’re looking for if you:
Have a strong understanding of email design best practices including familiarity
with email client capabilities and limitations and responsive email design.
Have experience in digital production with a focus on creating and updating
reusable templates.
Balance conversion techniques with an elevated user experience.
Are able to turn design concepts into clear visuals that follow brand
guidelines.
Are able to proactively identify opportunities, develop creative concepts, and
bring thoughtful email design solutions to life.
Are able to continuously iterate on designs based on feedback and usability
testing to enhance user experience.
Demonstrate attention to detail across all aspects of UX design, ensuring
consistency and accuracy in all deliverables.
Have a strong working knowledge of Figma, including building templates and
contributing to design system components.
Are able to communicate clearly, professionally, and effectively with business
stakeholders
Are able to clearly communicate design requirements to developers, outlining
clear specs and guidelines to ensure designs are built accurately.
Proactively manage tasks and prioritize workload to consistently meet deadlines
in a fast-paced environment
Maintain a well-organized workflow, including design assets, documentation, and
project timelines to facilitate effective collaboration.
Are familiar with Agile / SAFE development methodologies and managing work
through Jira
Understand how to work effectively within a comprehensive design system.
Have strong presentation and communication skills, with an ability to defend
design decisions .
Demonstrate self-confidence, energy, and enthusiasm.
CORE WORK ACTIVITIES
Demonstrating and Applying Discipline Knowledge
Produces designs, motion specs, prototypes and/or presentations as needed to
communicate experience design
References Marriott design systems for appropriate patterns, components, and
styles
Ensure a quality experience on live digital products by participating in the
user acceptance testing process
Keeps skills up to date on industry trends and applies new knowledge by
identifying strategic opportunities for competitive advantages
Grounds design solutions in research and data
Collaborates with a variety of user experience disciplines within the team
(Information Architecture, Design System/Standards, User Research, Copywriting)
to advance your work
Managing Work, Projects, and Policies
Provides accurate estimates as to needed time to complete work to feed project
plans
Consistently meets deadlines once agreed upon
Reports impediments to completing work and meeting deadlines
Proactively communicates project status updates to manager
Successfully manages multiple assignments at once
Accepts critique and critiques work of others in a helpful and professional
manner
Communicates in a timely and appropriate manner with teammates
Additional Responsibilities
Works independently with minimal supervision, but knows when issues should be
escalated to manager
Develops relationships with members of other teams, and leverages those
relationships to answer questions
Presents work with clarity and confidence; explains complex matters so that
others can understand them
Performs other reasonable duties as assigned by manager
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott
properties, commuter benefits, employee assistance plan, and childcare
discounts. Benefits are subject to terms and conditions, which may include
rules regarding eligibility, enrollment, waiting period, contribution, benefit
limits, election changes, benefit exclusions, and others. Click here
[https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf] to
learn more.
Full-time positions also offer coverage for medical, dental, vision, health care
flexible spending account, dependent care flexible spending account, life
insurance, disability insurance, accident insurance, adoption expense
reimbursements, and paid parental leave.
Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO
balance for every hour worked and be eligible to receive minimum of 9 holidays
annually.
Marriott HQ is committed to a hybrid work environment that enables associates to
Be connected. Headquarters-based positions are considered hybrid, for
candidates within a commuting distance to Bethesda, MD; candidates outside of
commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world’s largest hotel company, with more brands,
more hotels and more opportunities for associates to grow and succeed. Be where
you can do your best work, begin your purpose, belong to an amazing global
team, and become the best version of you.
With every journey, travel has the power to shape us and our world. Begin your
journey as Senior Designer, Digital User Experience at Marriott International,
repeatedly voted one of Fortune’s 100 Best Companies to Work For®. Join our
high-energy and talented User Experience team creating best-in-class digital
experiences for one of the most recognized hospitality companies in the world.
This role is responsible for managing and executing digital design tasks in
support of Marriott’s Digital Communications products including key customer
emails.
The Senior Designer will partner closely with fellow UX designers, copywriters,
product management team members, and technology colleagues to ensure that design
solutions are consistent, aligned to standards, high-quality, performant, and
effective.
This position requires an ability to produce high-quality designs within the
established workflow, to consistently meet committed critical campaign
timelines, to provide guidance to internal and external designers to ensure
alignment with brand and other standards, and to contribute fresh and innovative
concepts in support of continual improvement.
A strong portfolio is critical. Yours should showcase general skill in UX/UI
design, while highlighting any experience with transactional and/or marketing
email design.
CANDIDATE PROFILE
Education and Experience
5+ years of relevant experience in digital product design
4-year undergraduate degree, with bachelor’s degree in relevant discipline, or
equivalent work experience
Experience in user-centric design
Strong understanding of visual design principles
Proficient in general usability and transactional design best practices
Experience with major, large-scale global digital apps, websites, or other
digital products
Proven experience delivering high quality digital design work from concepts
through final deliverables
Familiarity with interpreting and applying branding and brand concepts
You’re exactly who we’re looking for if you:
Have a strong understanding of email design best practices including familiarity
with email client capabilities and limitations and responsive email design.
Have experience in digital production with a focus on creating and updating
reusable templates.
Balance conversion techniques with an elevated user experience.
Are able to turn design concepts into clear visuals that follow brand
guidelines.
Are able to proactively identify opportunities, develop creative concepts, and
bring thoughtful email design solutions to life.
Are able to continuously iterate on designs based on feedback and usability
testing to enhance user experience.
Demonstrate attention to detail across all aspects of UX design, ensuring
consistency and accuracy in all deliverables.
Have a strong working knowledge of Figma, including building templates and
contributing to design system components.
Are able to communicate clearly, professionally, and effectively with business
stakeholders
Are able to clearly communicate design requirements to developers, outlining
clear specs and guidelines to ensure designs are built accurately.
Proactively manage tasks and prioritize workload to consistently meet deadlines
in a fast-paced environment
Maintain a well-organized workflow, including design assets, documentation, and
project timelines to facilitate effective collaboration.
Are familiar with Agile / SAFE development methodologies and managing work
through Jira
Understand how to work effectively within a comprehensive design system.
Have strong presentation and communication skills, with an ability to defend
design decisions .
Demonstrate self-confidence, energy, and enthusiasm.
CORE WORK ACTIVITIES
Demonstrating and Applying Discipline Knowledge
Produces designs, motion specs, prototypes and/or presentations as needed to
communicate experience design
References Marriott design systems for appropriate patterns, components, and
styles
Ensure a quality experience on live digital products by participating in the
user acceptance testing process
Keeps skills up to date on industry trends and applies new knowledge by
identifying strategic opportunities for competitive advantages
Grounds design solutions in research and data
Collaborates with a variety of user experience disciplines within the team
(Information Architecture, Design System/Standards, User Research, Copywriting)
to advance your work
Managing Work, Projects, and Policies
Provides accurate estimates as to needed time to complete work to feed project
plans
Consistently meets deadlines once agreed upon
Reports impediments to completing work and meeting deadlines
Proactively communicates project status updates to manager
Successfully manages multiple assignments at once
Accepts critique and critiques work of others in a helpful and professional
manner
Communicates in a timely and appropriate manner with teammates
Additional Responsibilities
Works independently with minimal supervision, but knows when issues should be
escalated to manager
Develops relationships with members of other teams, and leverages those
relationships to answer questions
Presents work with clarity and confidence; explains complex matters so that
others can understand them
Performs other reasonable duties as assigned by manager
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott
properties, commuter benefits, employee assistance plan, and childcare
discounts. Benefits are subject to terms and conditions, which may include
rules regarding eligibility, enrollment, waiting period, contribution, benefit
limits, election changes, benefit exclusions, and others. Click here
[https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf] to
learn more.
Full-time positions also offer coverage for medical, dental, vision, health care
flexible spending account, dependent care flexible spending account, life
insurance, disability insurance, accident insurance, adoption expense
reimbursements, and paid parental leave.
Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO
balance for every hour worked and be eligible to receive minimum of 9 holidays
annually.
Marriott HQ is committed to a hybrid work environment that enables associates to
Be connected. Headquarters-based positions are considered hybrid, for
candidates within a commuting distance to Bethesda, MD; candidates outside of
commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world’s largest hotel company, with more brands,
more hotels and more opportunities for associates to grow and succeed. Be where
you can do your best work, begin your purpose, belong to an amazing global
team, and become the best version of you.