At Carrum, we live and breathe the mission of transforming the healthcare system
to create an unmatched experience for patients. If you are passionate about
changing healthcare and want to finally get rid of surprise bills, poor quality,
and high prices, while thriving in an entrepreneurial, cutting-edge environment,
we would love to connect with you.
In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital
health. Today, 90% of the US population lives within 50 miles of a Carrum COE
and our providers rank in the top 10% nationally. Our team’s execution has been
recognized by the venture community and we’ve raised more than $96M in aggregate
from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our
impact has been externally proven in a 2021 RAND Corporation study
[https://www.carrumhealth.com/rand-corp-study-bundled-payments-save/] and
featured as a Harvard Business School (HBS) case study
[https://www.hbs.edu/faculty/Pages/item.aspx?num=51867].
Reporting to the Director of Engagement Marketing, you'll serve as a strategic
marketing partner — connecting member engagement, employer relationships, and
cross-functional teams to build programs that drive real utilization and
demonstrate measurable value. You won't be handed a playbook. You'll help write
it.
The salary range for this role is $110,000 -$140,000 depending on geography and
level of experience, plus equity and an annual bonus.
You’re excited about this opportunity because you will...
* Own employer marketing strategy — partner closely with Client Success to
support HR and benefits leaders with data-backed activation strategies that
drive awareness, registrations, and engagement. You'll be the marketing lead
for a portfolio of employer clients.
* Turn data into direction — use behavioral signals, engagement trends, and
population insights to inform campaign strategy and identify the
highest-impact opportunities.
* Shape and orchestrate campaigns — define audience, messaging, and channel
approach, then partner with Content and Automation teams to bring programs to
life.
* Connect marketing to the member journey — ensure programs move people from
awareness through enrollment and into active use, reducing friction at every
step.
* Drive precision marketing — reach the right members at the right moment using
targeted campaigns, geo-based strategies, and service-specific messaging.
* Optimize through collaboration — work across Automation, Data, Content,
Product, and Care teams to test, learn, and improve continuously.
* Make performance meaningful — translate campaign results into clear insights
that connect marketing activity to registrations, engagement, and member
outcomes.
* Build for scale — identify what's working and help codify it into repeatable
playbooks that can be applied across clients and populations.
* Support growth initiatives — bring the member and employer perspective into
new product launches and partner integrations.
* You measure success by your ability to translate marketing into real outcomes
— driving registrations, engagement, and ultimately helping members access
high-quality care
We’re excited about you because…
* 5+ years of strategic marketing experience in a complex, multi-stakeholder
environment — B2B2C experience is strongly preferred. We're equally excited
about backgrounds in digital health, benefits technology, fintech, HR tech,
insurance, or any space where you've had to market through an employer or
intermediary to reach an end consumer.
* A bias toward outcomes, not activity — you measure yourself by engagement,
activation, and ROI, not impressions and sends.
* Data fluency — you're comfortable working with behavioral and utilization
data to identify trends, segment audiences, and inform strategy. You don't
need to be an analyst, but you know how to ask the right questions and act on
the answers.
* Stakeholder credibility — you've influenced risk-averse decision-makers with
data-backed recommendations and the confidence to guide — not just inform —
decisions.
* A practical AI toolkit — you use AI to move faster and think sharper, not as
a novelty. You have a clear point of view on where it adds real value in a
marketing workflow.
* Cross-functional instincts — you don't just keep people informed. You align,
collaborate, and move work forward together.
* Intellectual curiosity — you stay current on shifts in consumer behavior,
emerging channels, and the broader landscape of employer-sponsored benefits —
and you translate those signals into strategy.
* A builder's mindset — you're energized by ambiguity, comfortable operating
without a complete roadmap, and skilled at creating momentum in complex
environments.
Why you’ll love working with us...
* We’re a hard-working, humble, and compassionate group motivated to solve the
hard problems in healthcare today. You’ll work with talented, experienced
co-workers from companies like Booz & Company, Livongo, 98point6, Google, and
Optum. We believe in using data to inform decisions, technology to make our
jobs easier, and creative thinking to pave the future.
* We are working with some of the most recognized and esteemed names in the
country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care,
Scripps Health, and Rush Health have joined our platform. Employers who use
our benefit include US Foods, United Airlines, and large public sector
organizations like the self-insured schools of California, and the State of
Maine.
* We empower team members to be autonomous and provide a collaborative
environment where you get support and healthy feedback. You can bring your
authentic self to work every day and are encouraged to help others do the
same.
* We carve out time to let go of work to celebrate our successes and have fun.
We’re a remote-first company with employees all over the United States and
two office locations in San Francisco and Chicago. We support our employees
during the work day and beyond with flexible working hours, generous time
off, paid parental leave, and opportunities to connect with coworkers both
virtually and in-person.
* We embrace our team’s diversity of thought, experience, and interests and
know that doing so makes us stronger as a company. Carrum has an active
employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and
several employee resource groups (ERGs). Our ERGS help employees build
stronger connections through social, educational, and community activities.
* You’ll feel proud that the work you do each day directly impacts people’s
lives in big and meaningful ways.
Other benefits:
* Stock option plan
* Flexible schedules and remote work
* Chicago and San Francisco offices available
* Self-managed vacation days, within reason
* Paid parental leave
* Health, vision, and dental insurance
* 401K retirement plan
About Carrum
We’re a health tech company that brings value-based care to the masses. We help
employers deliver a memorable patient experience, immediately lower healthcare
costs, and drive better outcomes and achieve this through the power of
technology and human-centered design. Since launching in 2014, we’ve partnered
with Fortune 500 employers and top hospitals across the nation. We’ve been
recognized by Harvard Business School and featured in TechCrunch, The Los
Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only
scratching the surface of our opportunity and we’re looking for incredible
people like you to help us realize our full impact.
Carrum Health is an equal opportunity employer and encourages all applicants
from every background and life experience.