Employee Experience & Internal Communications Associate

Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!
In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.
Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk.
Hometap is seeking a proactive, people-centric Employee Experience and Internal Communications Associate to join our growing People Operations team. This role is integral to delivering a best-in-class employee experience at Hometap. You’ll support Hometappers in a variety of ways—including coordinating company-wide events and communications, managing swag and employee gifts, and providing on-site support for our Boston office. You’ll also play a key role in internal communications by owning our weekly internal company newsletter.
The ideal candidate is organized, proactive, dependable, and relentlessly focused on fostering positive employee experiences. You’re comfortable rolling up your sleeves to find quick, actionable solutions, and you’re creative in identifying ways to make work better for Hometappers. You enjoy balancing a wide variety of tasks, especially planning events that help colleagues connect both in person and virtually. You’re also a strong writer who knows how to communicate information clearly and approachably.
This role requires regular on-site presence in our Boston office and will report to the Chief People Officer.
What you’ll do:
Employee Experience
Lead planning and execution of company-wide and team events – like our annual party, happy hours, community service events, leadership meetings, and various team bonding outings
Be on site at events to set up, tear down, and coordinate sessions
Coordinate travel arrangements, hotel blocks, venue contracts, rentals, and other event logistics
Research, plan, and send employee gifts for holidays, milestones, other events
Manage and submit expense reports for all company events and related activities
Maintain documentation and field employee inquiries and help direct them to the appropriate information relating to Hometap events and operations
Organize and administer virtual events to support community building and connection
Serve as the office manager for our Boston office, going into the office regularly, ordering and stocking snacks and supplies
Manage our online swag store and maintain our Boston-based storage facility
Internal Communications
Spearhead and coordinate our weekly Hometap engagement email to all employees
Prep and run our virtual weekly all-company meeting, where we introduce new hires and share company-wide updates
Act as a stakeholder in our employer branding activities, including regular cross-functional meetings
Serve as the logistics lead for our quarterly business reviews, coordinating with stakeholders to prepare and distribute meeting content
Improve our internal communications by preparing talking points, FAQs, and cascading communications as needed
Partner with leaders to ensure communications are timely, transparent, consistent, and relevant across a distributed workforce
What you bring:
3+ years experience in an office manager, executive assistant, and/or communications role
Based in the Boston area and available for on-site support, sometimes outside of the 9-5 hours
Excellent communication skills, comfortable working collaboratively with stakeholders including company leadership, staff, and outside vendors
Experience planning events and managing vendors to a budget
Strong writing skills, with the ability to communicate complex information in a succinct, approachable manner
Highly organized - you are able to keep track of multiple projects and moving pieces in a thoughtful and timely manner
Experience with complex scheduling and administrative support
A commitment to creating a collaborative, productive, and fun employee experience
Comfort with Google Suite for scheduling and calendar management, including Google Slides for content management and creation
A high level of customer service – you care deeply about responding accurately, quickly, and with empathy to employee and candidate questions
Proactive about making life easier for team, with a “let’s find the solution” attitude
Highly responsive, with a commitment to fast turnaround times and prompt support
Ready to roll up your sleeves - when you see an area for improvement, you tackle it
Able to lift 20+ pounds
Bonus Points:
A current notary, or interested in becoming one
BA in Marketing, Communications, English, or other communications-oriented discipline
Our team is what makes us great. The annual compensation for this role is $70,000- $80,000. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.
Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments over the life of the investment. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.
Hometap believes that our differences are what bring us together, and one of our biggest priorities is creating a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. All roles here are filled based solely on candidates’ qualifications and our business needs.

Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing work@hometap.com.