The Ven at Embassy Row, Washington, D.C., a Tribute Portfolio Hotel by Marriott
is seeking an accomplished Director of Sales & Marketing. The Ven Embassy Row
Hotel blends the neighborhood’s ambassadorial heritage with stylish and
comfortable amenities. The Ven, Danish word for friend, welcomes guests to the
hotel as we would welcome a friend to our home. The hotel is Scandinavian
inspired. Our restaurant “Fred & Stilla” celebrates diplomacy by combining the
Scandinavian word for its desired outcome—peace, or Fred— with a variation on
the Scandinavian word for "style"— Stil becomes Stilla. At Fred & Stilla, we
invite guests and travelers to connect with the world through the power of food.
Our fare, like our space, is simple and modern—letting the natural beauty of
globally inspired comfort foods shine through—but plated to impress.
At Crescent Hotels & Resorts, we understand what it takes to be a part of
something great. We will encourage you to bring your true self to work every
day, we will celebrate you and we will cheer you on as you shine bright in your
career journey. Whether it be our health & wellness programs, best in class
learning and development or our travel discounts that ‘feed your inner
explorer’, we work hard to create and deliver on what YOU need. We are ready
for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
* Highly competitive annual salary of $123,000 - $130,000 with bonus eligible
based on achieving set goals
* An exceptional and comprehensive benefit plan for you and eligible family
members to include Health insurance, Dental insurance, Vision insurance,
Flexible Spending Accounts, Life insurance, Short-Term & Long-Term
Disability, Employee Assistance Program (EAP)
* Other voluntary benefits include Critical Illness, Accident, Hospital
Indemnity, Pet Insurance, Identity Protection and Commuter Benefits
* Paid Vacation, Sick Days, and Holidays
* 401(k) with Employer Matching
* Hotel discounts at Marriott Hotels globally and Crescent managed properties
in North America for you & your family members
* A 50% discount at the hotel's on-site restaurant for managers
What are my essential job functions and responsibilities?
* Collaborate with fellow revenue responsible team members to lead divergent
strategic tactics that drive profitable results.
* Coordinate ongoing research of the travel industry to detect market trends
and related information for development of new marketing strategies.
* Recognize areas of opportunity and make reasonable recommendations to improve
potential from various markets.
* Direct and participate in the in-person and virtual solicitation efforts
through innovative and effective communication
* Oversee rate, date and space commitments for group room sales within the
hotel.
* Build strong partnerships within property as well as clients and community.
* When appropriate rebuild sales team interviewing, hiring, training, and
instilling Crescent sales culture throughout team and property
* Hold team members accountable, recommend performance evaluations, resolve
problems, provide open communication and recommend discipline and/or
termination when appropriate.
* Ensure training programs are conducted regularly and Crescent standards of
performance are met. Give guidance and counsel staff toward improvement.
* Compile and/or direct the preparation of reports pertaining to the operation
of the Sales Department to include, but not limited to the annual and monthly
Forecast, Marketing Budget, Lead Management System, Booking Report, star
reports and Sales Meeting minutes.
* Develop and conduct persuasive in person and virtual sales presentations to
prospective clients.
* Internally promote Crescent programs and standards
* Represent property, meet with and entertain clients some of which will
require travel.
* Communicate both verbally and in writing to provide clear direction to the
staff.
* Initiate preparation of computerized annual Sales & Marketing Plan and
execute plans as outlined, critically examining and adjusting as deemed
necessary by current market conditions.
* Organize and/or attend scheduled Sales Department and related meetings.
* Requires at least 2 years previous experience in Director of Sales and
Marketing role with similar sized, full service hotel. 5 years’ experience in
progressive sales management role(s) with full service hotel. Brand
experience helpful.
* Strong knowledge of travel industry, current market trends and economic
factors. Extensive skill in development and delivery of sales presentations
both in person and virtually.
* Self-starting, energetic persistent personality with an even disposition.
Maintain a professional appearance and manner at all times. Can communicate
well with peers, subordinates and guests. Must be willing to “pitch-in” and
help co-workers with their job duties and be a team player.
* Ability to access, understand and accurately input information using a
moderately complex computer system. Ability to effectively deal with internal
and external customers and staff, some of whom will require high levels of
patience, tact and diplomacy to diffuse anger, collect accurate information
and resolve conflicts.
* Must have the ability to communicate in English. Ability to stand and move
throughout the hotel property and continuously perform essential job
functions.
What are we looking for?
We believe the success in this role will demonstrate itself through the
following attributes and skills:
Education & Experience:
* Bachelor’s degree required or equivalent experience.
* 5+ years progressive hotel sales experience
* Minimum 2 years hotel sales leadership experience or equivalent.
* Marriott experience including in CI/TY preferred
* Ability to execute a Sales and Marketing Plan to enhance revenue
* Established relationships within the agency community
* Negotiation/interpretation of contracts skills
* Business communication skills both written and verbal
* Proficient in Microsoft Suites
* Experience with major Hospitality Sales CRM systems.
* Present confidence and a professional appearance.
What’s it like working for us?
At Crescent Hotels & Resorts we strive to create a great place to work where
associates at all levels of our organization are respected for their
differences, just like the guests and owners we serve. That’s why we are
dedicated to creating an environment that facilitates open and honest
conversations about race, equity, diversity, and inclusion. By examining our
own beliefs and behaviors, we can create change through training, recruiting,
and promoting diverse talent to strengthen our culture.