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Director of Digital Engagement Community Growth

Mai Placement
Full-time
On-site
New York
Director of Digital Engagement & Community GrowthLocation:

Bronx, NY (In-Person, Some Field Work in NYC)Salary:

$130,000 – $150,000 (Based on Experience)Position OverviewAre you passionate about

driving engagement, scaling digital communities, and improving lives through technology ? We’re looking for a

hands-on, execution-driven leader

to take ownership of our

social engagement platform —a groundbreaking initiative connecting homebound elderly adults through

interactive TV programming, virtual social groups, and one-on-one engagement.This is not just a

strategy role —we need someone who will

execute, optimize, and grow engagement . Your goal?

Take our participation rate from 20% to 40%+

by understanding our audience, removing adoption barriers, and building an engaging, scalable digital community.If you have a

track record of growing digital audiences, launching engagement initiatives, and executing creative solutions —we want to hear from you.Key ResponsibilitiesAudience Growth & Engagement

Develop and execute strategies

to increase engagement from 20% to 40%+.Identify

barriers to participation

and create solutions to drive adoption.Optimize

onboarding, messaging, and programming

to align with audience needs.Conduct

user research

through focus groups, home visits, and field studies.Oversee

content programming —ensuring alignment with user interests and engagement patterns.Platform Execution & Operations

Own

day-to-day platform engagement —ensuring content and programming meet audience needs.Manage

program schedules, interactive shows, and virtual group sessions .Work closely with

social engagement managers and field teams

to optimize programming.Collaborate with the

technology team

to enhance platform usability and accessibility.Ensure seamless integration between

social engagement initiatives and healthcare services .Data-Driven Optimization

Track, measure, and optimize

engagement KPIs to increase participation.Implement

iterative testing

to refine messaging, scheduling, and content offerings.Leverage

data insights, audience segmentation, and user feedback

to improve retention.Conduct competitive analysis to position the platform effectively.Qualifications & ExperienceProven experience

in

digital engagement, product growth, or audience development .Experience driving

community engagement

in

tech, media, healthcare, or social platforms .Strong ability to

execute and optimize initiatives , not just strategize.Hands-on experience in

user research, audience insights, and engagement analytics .Ability to

collaborate across marketing, product, and operations teams .Not required:

Prior healthcare experience. While helpful, we are open to candidates from

tech, gaming, digital communities, and consumer engagement sectors .Why This Role?High-Impact Mission

– Help improve social connectedness for homebound elderly adults.Ownership & Execution

– Take the lead in growing an emerging digital community.Fast-Paced & Innovative

– Work with cutting-edge engagement strategies.Collaborative Team

– Partner with top executives, product teams, and engagement leaders.Ready to Build Something Meaningful?If you’re an

execution-driven, data-focused leader

who thrives on

driving audience growth and engagement , this is the opportunity to

own and scale a pioneering social engagement platform .Email Resume:

Online:

Application LinkCompensation:$130,000-$150,000 per year

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