Job Overview
AV Taxi Rides is hiring a professional and organized Communications Associate to support daily communication efforts, customer engagement, and administrative coordination. This role helps ensure effective communication between customers, office staff, and operations teams while maintaining a high standard of service.
Key Responsibilities
Assist with customer communications via phone, email, and in-person interactions
Provide accurate information regarding transportation services and scheduling
Maintain communication records and customer documentation
Assist with preparing informational materials and service updates
Coordinate appointment confirmations and customer follow-ups
Support administrative and office functions as needed
Ensure professional and timely communication with customers and staff
Qualifications
High school diploma or equivalent required
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Customer-focused attitude and professional demeanor
Ability to work independently and as part of a team
Previous customer service or administrative experience preferred but not required
Salary Range
$19 – $27 per hour, based on experience and qualifications
Benefits
Paid training
Paid time off (PTO)
Health, dental, and vision insurance eligibility
Career advancement opportunities
Employee transportation discounts
Stable full-time schedule
Collaborative and supportive workplace culture