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Chief Digital Officer - Technology Services

CLevelCrossing
Full-time
On-site
Denver
Posted onFeb 24, 2022Apply for this jobYour email:

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Job DescriptionAbout Our JobEmployment Requirement: City employees must be fully vaccinated against COVID-19. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment. Refer to the COVID-19 Employee Vaccination Mandate Candidate Q&A for additional information.This posting will accept applications until February 25th. Please apply as soon as possible.About Technology ServicesThe Technology Services Department (TS) of the City is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications, and operations that we deliver to our customers. Technology Services supports the people, agencies, and ideas that make the City a world-class city.Diversity in the CityThe City is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team.As our Chief Digital Officer (CDO), you will oversee all citywide digital operations including digital marketing platforms, resident customer service, the citywide marketing team, and the city's resident experience roadmap. The CDO leads Denver Digital Services and the 311 Contact Center, connecting the city's resident-centric customer experience efforts with enterprise digital technologies.Specifically, in this Chief Digital Officer role, you can expect to:Lead the development and execution of citywide digital strategy, ensuring optimization across all digital marketing channels.Continue to build Denver's brand through digital experiences that are trusted, accessible, equitable, and transparent.As a member of the CIO's executive leadership team, help influence and drive Technology Services' strategies.Serve as a thought leader and executive sponsor of initiatives that enhance the city's digital marketing and resident experience profile.Provide strategic direction, budget, and personnel oversight for multiple divisions.Build a highly efficient team of digital and customer service professionals.Create and maintain a solid network of strategic partnerships with city leadership and external stakeholders.Oversee scope-of-work and compensation negotiations for outside contractors.Lead research and development into new digital tactics, strategies, and platforms.Establish key customer experience metrics and manage goals.In a crisis, lead the strategies to deliver critical information and retain public trust.About You

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:Education requirement: Bachelor's Degree in Computer Science, Mathematics, Business, or a related field.Experience Requirement: Five (5) years of experience managing large information technology teams or complex projects at the type and level of IT Director.One (1) year of management experience must include budget and fiscal oversight responsibility.Education/Experience Equivalency: Two (2) years of the appropriate type and level of experience may be substituted for each required year of post-high school education.License/Certifications: Requires a valid Driver's License at the time of application.About Everything Else

Job Profile: CI3033 IT Director SeniorPosition Type: UnlimitedPosition Salary Range: $132,410.00 - $225,097.00Starting Pay: Based on education and experienceAgency: Technology ServicesThe City provides equal employment opportunities to all employees and applicants for employment without regard to any status protected under federal, state, and/or local law.Job Address: Denver, Colorado, United StatesBe a part of the city that you love. #WhereDenverWorks

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