We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!
The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.
After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!
Main Purpose
The main purpose of the Brand Communications Manager is to build, grow, and maintain the Indeed Flex brand through social media, PR, and effective communication. You will provide the direction and tactical implementation of discovering relevant conversations and engaging with users on social media to grow the Flexer community. This role will execute activities and projects to improve visibility and increase brand awareness through PR, videos, influencer marketing, SEO, and other formats/channels.
This is an in-office role in Austin, TX (Domain), five days per week, with the option to work from home on Thursdays.
Experience & Expertise
3-5 years of progressive experience leading and executing successful strategies in brand communications, social media marketing, and/or digital marketing.
Skilled in building a bold, human brand that connects emotionally and authentically with diverse audiences (e.g., temporary workers and businesses).
Deep expertise in PR and media relations, with the ability to translate complex product offerings into compelling communications and brand stories that resonate externally.
Proven experience in brand marketing, communications, or content strategy, ideally gained within a fast-paced, high-growth or technology-driven environment.
Demonstrated proficiency in social media marketing and leveraging influencer partnerships to maximize reach and engagement.
Skills & Competencies
Ability to create engaging, on-brand content across diverse formats (e.g., web, social, email) with meticulous attention to detail.
Possess a strong ability to craft compelling brand narratives with a strategic mindset focused on achieving business objectives.
Highly skilled in utilizing key digital platforms, including CMS (Content Management Systems), CRM, Email Marketing, and Mobile Communications tools.
Experience managing and influencing multiple stakeholders across different functions and geographic regions.
Superior organizational skills with a demonstrated ability to effectively manage multiple projects simultaneously and thrive under tight deadlines.
Possess strong commercial awareness and the confidence to represent and advocate for the brand in high-level, cross-functional initiatives.
Responsibilities & Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position.
Brand Strategy & Governance: Partner with the Head of Brand to establish, evolve, and strictly govern the Indeed Flex brand voice and core messaging across the UK and US markets.
Communications Execution: Execute and own the Brand Communications strategy, including planning, reporting, and hands-on delivery.
Omnichannel Content Curation: Develop and curate compelling, audience-specific content (video, newsletters, lifecycle comms) for diverse channels.
Distribution & Amplification: Execute content delivery across social media, user communities, PR, email, mobile CRM, and in partnership with SEO/SEM.
Social Media Growth: Build and aggressively grow the Indeed Flex social media presence and following through impactful, engaging messaging.
Campaign Leadership: Lead the collaboration on integrated marketing campaigns, brand activations, and public relations initiatives that reinforce market position.
Performance Optimization: Conduct rigorous A/B testing and experimentation across communications to drive engagement, focusing on increasing clicks and conversions.
Cross-Functional Messaging: Collaborate with Product, Operations, and Sales to translate business insights into powerful, market-relevant messaging.
Website & CMS Management: Support the maintenance and updating of the company website and landing pages using various Content Management Systems.
Agency Management: Effectively manage and direct external agencies, vendors, and freelancers to ensure high-quality, on-time project delivery.
Benefits
$70,000 to $90,000 annual salary
Medical, Dental, Vision, and 401K
Performance-based bonus totaling 8% of annual salary
Access to Company & Employee Benefits
25 days PTO (prorated) + Birthday Off
8 Paid Holidays
Duvet days (½ day off every quarter)
Volunteer days
You’ll fit right in at Indeed Flex if:
You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
Data is your heart and soul - you know you need it to drive you in the right direction
You’re proactive and always willing to learn
You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it
Work Environment
This job operates in a professional office environment or remotely. This role routinely uses standard office equipment to complete daily responsibilities and duties. If working in a remote office environment, a clean, designated workspace must be kept in a safe condition, free from hazards to both the employee and the equipment. Remote office positions also require reliable, high-speed internet.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Position Type / Expected Hours of Work
Full-Time Position. Hours are Monday - Friday, regular business hours. Occasional evening and weekend work may be required as job duties demand.
Travel
This position requires minimal travel, less than 25% of the time. Most travel is outside of the local area and will require overnight accommodations.
All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements.
Work Authorization / Security Clearance
None Required For This Position
AAP/EEO Statement
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Other Duties
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.