Marketing Coordinator
Marriott
1 day ago
Full-time
On-site
POSITION SUMMARY
Promote awareness of brand image internally and externally. Use sales techniques
that maximize revenue while maintaining existing guest loyalty to Marriott.
Recognize opportunities to up-sell the customer and sell enhancements to create
a better Marriott experience or event. Encourage guests or callers to purchase
or schedule preview package sales/tours. Explain details and requirements
related to attending a sales presentation to potential owners. Verify that
individuals meet eligibility requirements for preview package sales/tours prior
to scheduling a tour for a Marriott vacation club property. Determine and give
complimentaries to guests as gifts for their patronage (e.g., rewards points,
show tickets). Answer guest questions about property facilities/services.
Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others; support team to reach common goals;
listen and respond appropriately to the concerns of other employees. Comply with
quality assurance expectations and standards. Move, lift, carry, push, pull, and
place objects weighing less than or equal to 10 pounds without assistance;
stand, sit, or walk for an extended period of time. Perform other reasonable job
duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or GED equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to
experience life. We’re here to open doors and open minds. We are constantly
inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is
at our core and has made us renowned for reinventing the norms of luxury around
the globe. Whatever/Whenever is our culture and service philosophy that brings
our guests’ passions to life. If you are original, innovative, and always
looking towards the future of what’s possible, welcome to W Hotels. In joining W
Hotels, you join a portfolio of brands with Marriott International. Be where you
can do your best work, begin your purpose, belong to an amazing global team,
and become the best version of you.
Promote awareness of brand image internally and externally. Use sales techniques
that maximize revenue while maintaining existing guest loyalty to Marriott.
Recognize opportunities to up-sell the customer and sell enhancements to create
a better Marriott experience or event. Encourage guests or callers to purchase
or schedule preview package sales/tours. Explain details and requirements
related to attending a sales presentation to potential owners. Verify that
individuals meet eligibility requirements for preview package sales/tours prior
to scheduling a tour for a Marriott vacation club property. Determine and give
complimentaries to guests as gifts for their patronage (e.g., rewards points,
show tickets). Answer guest questions about property facilities/services.
Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others; support team to reach common goals;
listen and respond appropriately to the concerns of other employees. Comply with
quality assurance expectations and standards. Move, lift, carry, push, pull, and
place objects weighing less than or equal to 10 pounds without assistance;
stand, sit, or walk for an extended period of time. Perform other reasonable job
duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or GED equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to
experience life. We’re here to open doors and open minds. We are constantly
inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is
at our core and has made us renowned for reinventing the norms of luxury around
the globe. Whatever/Whenever is our culture and service philosophy that brings
our guests’ passions to life. If you are original, innovative, and always
looking towards the future of what’s possible, welcome to W Hotels. In joining W
Hotels, you join a portfolio of brands with Marriott International. Be where you
can do your best work, begin your purpose, belong to an amazing global team,
and become the best version of you.