Director, Communications - Marketing Production

Align yourself with an organization that has a reputation for excellence!
Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice
Award 19 times for providing the highest-quality medical care in Los Angeles. We
also were awarded the Advisory Board Company’s Workplace of the Year. This
annual award recognizes hospitals and health systems nationwide that have
outstanding levels of employee engagement. We offer an outstanding benefits
package that includes health care, paid time off, and a 403(B). Join us!
Discover why U.S. News & World Report has named us one of America’s Best
Hospitals.

Overview:

* The Director of Communications will lead the Marketing Production function
for the ambitious and nimble Creative Studio. Oversee end-to-end production
and project management across a diversity of projects including multi-channel
campaigns, digital experiences, design systems, brand identity, content, and
patient-facing communications.
* Manage and mentor a team of producers with specialized skill sets (campaign,
digital, content, experiential, design), cultivating a culture of craft,
inclusivity, and continuous improvement.
* Own and refine the studio’s project operating model—from intake and briefing
through ideation, production, QA, delivery, and measurement—to ensure speed,
quality, and efficiency in a complex healthcare environment.
* Partner closely with Creative, Strategy, Marketing, and cross-functional
leaders to align production plans with brand strategy, performance goals,
compliance requirements, and the needs of the communities we serve.
* Build, implement, and continuously optimize standardized processes, toolkits,
and governance across project intake, scoping, resourcing, approvals,
versioning, and delivery across creative projects.
* Lead resource management across internal and external talent: forecast
demand, plan resources, manage capacity and utilization, and make
data-informed tradeoffs to meet timelines and quality standards.
* Own the Creative Studio budget and financial operations: annual planning,
project-level budgeting, cost controls, vendor negotiations, reconciliations,
and reporting on budget health and ROI.
* Establish a best-in-class vendor ecosystem—production companies, post houses,
developers, UX research partners, photographers/filmmakers, and specialty
shops—managing SOWs, SLAs, performance, and preferred partner rosters.
* Drive operational visibility and accountability: establish dashboards for
pipeline, timelines, risks, costs, and resource utilization; communicate
status and tradeoffs to leadership with clarity and data.
* Coach and develop producers at all levels through clear role definitions,
constructive feedback, and growth plans; hire and onboard new talent to
elevate capabilities across the team.
* Pilot new tools and methodologies (e.g., agile/hybrid workflows, asset
management, automation, gen-AI assistive tools where appropriate) that
improve speed-to-market, quality, and cost efficiency.
* Act as a connective leader and problem-solver—removing roadblocks, resolving
conflicts, and enabling bold, breakthrough creative work that delivers
measurable impact for our health system and the communities we serve.

Key Responsibilities:

* Build, implement, and continuously optimize standardized processes, toolkits,
and governance across project intake, scoping, resourcing, approvals,
versioning, and delivery across creative projects.
* Lead resource management across internal and external talent: forecast
demand, plan resources, manage capacity and utilization, and make
data-informed tradeoffs to meet timelines and quality standards.
* Own the Creative Studio budget and financial operations: annual planning,
project-level budgeting, cost controls, vendor negotiations, reconciliations,
and reporting on budget health and ROI.
* Establish a best-in-class vendor ecosystem—production companies, post houses,
developers, UX research partners, photographers/filmmakers, and specialty
shops—managing SOWs, SLAs, performance, and preferred partner rosters.
* Drive operational visibility and accountability: establish dashboards for
pipeline, timelines, risks, costs, and resource utilization; communicate
status and tradeoffs to leadership with clarity and data.
* Coach and develop producers at all levels through clear role definitions,
constructive feedback, and growth plans; hire and onboard new talent to
elevate capabilities across the team.
* Pilot new tools and methodologies (e.g., agile/hybrid workflows, asset
management, automation, gen-AI assistive tools where appropriate) that
improve speed-to-market, quality, and cost efficiency.
* Act as a connective leader and problem-solver—removing roadblocks, resolving
conflicts, and enabling bold, breakthrough creative work that delivers
measurable impact for our health system and the communities we serve.