Corporate Communications Manager, Ford Credit
Ford Motor Company
6 hours ago
Full-time
On-site
Ford Communications serves as an accelerant for the company's transformation,
working to advance Ford's business success and future vision through innovative,
world-class communications that unlock new value. We seek to establish Ford as
the world's most trusted company through purpose-driven storytelling that drives
advocacy; inspire a culture of optimism, competitiveness and creative excellence
among our Ford team and partners; build the Ford brand and create desire for our
products and services; and demonstrate our drive to create value for our
stakeholders through Ford+.
Ford Credit is the financial services division of Ford Motor Company, providing
financing to our Ford and Lincoln dealers as well as financing and leasing for
new and used vehicles to our customers around the world.
In this position...
This management level role responsible for driving the strategic internal and
external communications strategy for Ford Credit’s business and corporate
functions, as well as major transformation projects globally. This role leads
major internal and external communications efforts, including global town halls,
global internal news, quarterly/annual earnings, media activations,
crisis/issues management, etc., and serves as a key strategic partner and deputy
to the Director of Communications.
The role is expected to operate with a high degree of autonomy, sound judgment
on sensitive, high visibility matters and serve as a communications consultant
to leaders and teams within the organization.
RESPONSIBILITIES
What You’ll Do
* Communications Strategist: Support the design and own the execution of an
integrated communications strategy, including strategic communications,
executive counsel, internal communications, content creation, speechwriting,
event planning, video production and media relations.
* Communications Consultant: Provide strategic communications leadership and
executive counsel to senior leaders across Ford Credit North America,
Transformation, Bank, Risk, Finance, Legal & Compliance, HR, Technology and
Product — advising on messaging, positioning and reputational risk at the
leadership level.
* Internal Communications: Lead delivery and continuous improvement of
headquarters-based internal communications, including quarterly global town
halls, headquarters news, CEO internal communications and major employee
events — ensuring messaging reflects business strategy and drives employee
engagement.
* External Communications: Strengthen Ford Credit’s external presence and
reputation through strategic media activations and executive engagements.
Serve as a senior communications counselor for teams participating in
external engagements and other forms of stakeholder outreach, special
projects and crisis/issues management, providing sound judgment and message
development under pressure.
* Process & Governance: Lead oversight of corporate governance processes for
the communications team, including purchasing, budget forecasting and
internal controls, ensuring efficient and compliant use of resources.
* Cross-Collaboration: Drive alignment and integration across the greater Ford
Communications team — including Corporate Communications, Ford Pro
communications, Content Creation and Employee Communications — representing
Ford Credit's interests and priorities.
* Issues/Topics Management: Anticipate emerging business, industry and
reputational topics and trends, proactively shaping communications strategy
to position Ford Credit ahead of issues.
To Be Successful You Will
* Bring strategic vision, curiosity and enthusiasm to the job, translating
business priorities into compelling communications strategy
* Demonstrate a high level of business and financial acumen, with fluency in
the auto finance/banking industry
* Deliver compelling, timely and highly polished communications to a global and
diverse workforce
* Operate as a trusted advisor to senior leaders, exercising sound judgment and
discretion on sensitive matters
* Value collaboration and team leadership; build, maintain and leverage
networks across Ford Credit and Ford
* Innovate through creativity, calculated risk-taking and a willingness to fail
fast and iterate
* Foster a culture of belonging, inclusion and high performance at Ford Credit
and Ford
* Lead through ambiguity and change, exercising composure and clarity during
high-pressure or crisis situations
Leadership Competencies
* Strategic Thinking: Anticipates business, industry and stakeholder trends;
translates enterprise priorities into forward-looking communications strategy
rather than reactive execution.
* Presence & Influence: Communicates with clarity, credibility and confidence
to senior leaders and executives; builds trust and influences decisions
without formal authority.
* Judgment Under Pressure: Exercises sound, independent judgment on sensitive,
ambiguous or crisis situations; balances speed with accuracy and risk
awareness.
* Collaboration & Enterprise Mindset: Builds and leverages cross-functional
relationships across Ford Credit and Ford Communications; prioritizes
enterprise outcomes over siloed wins.
* Accountability & Ownership: Takes ownership of outcomes, budgets and
governance processes; holds self and others to a high standard of execution
and compliance.
* Adaptability & Resilience: Navigates ambiguity, organizational change and
competing priorities with composure; models resilience for the broader team.
QUALIFICATIONS
You'll have...
* Bachelor's degree (Master's degree a plus)
* 7+ years of experience in Communications
Even better, you may have...
* Progressive experience in communications, journalism or public relations,
with demonstrated success in executive communications, crisis/issues
management, content creation, internal communications and corporate
communications; experience in financial services, banking or automotive
industries strongly preferred
As an established global company, we offer the benefit of choice. You can choose
what your Ford future will look like: will your story span the globe, or keep
you close to home? Will your career be a deep dive into what you love, or a
series of new teams and new skills? Will you be a leader, a changemaker, a
technical expert, a culture builder…or all of the above? No matter what you
choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs,
subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense
reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management
leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and
New Year’s Day
• Paid time off and the option to purchase additional vacation time.
This position is leadership level 6 and ranges from $115,500-$218,100.
Final determination of salary grade will be based on candidate's skills and
experience, and base salary will be set within the applicable range according to
job scope, responsibility and competitive market value.
Internal applicants: moving into this role may result in an adjustment to your
current compensation based on the posted pay range for this role, taking into
consideration your qualifications and other relevant factors.
For more information on salary and benefits, click here:
https://fordcareers.co/LL6
[https://urldefense.com/v3/__https:/fordcareers.co/LL6__;!!N_LtwI-RPugbI9wg0dJn!GxEPa9J3QFPAkqznXl4Swll2oufvS1ref9gucAbqDWIKEi83Sb_30ABTTptmO13kSjUwJ6KgEqZqqTw$]
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to
work in the United States. Verification of employment eligibility will be
required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, religion, color, age, sex,
national origin, sexual orientation, gender identity, disability status or
protected veteran status. In the United States, if you need a reasonable
accommodation for the online application process due to a disability, please
call 1-888-336-0660.
This position is hybrid with a requirement to be onsite four or more days per
week. #LI-Hybrid
#LI-FordCredit #LI-DA1
working to advance Ford's business success and future vision through innovative,
world-class communications that unlock new value. We seek to establish Ford as
the world's most trusted company through purpose-driven storytelling that drives
advocacy; inspire a culture of optimism, competitiveness and creative excellence
among our Ford team and partners; build the Ford brand and create desire for our
products and services; and demonstrate our drive to create value for our
stakeholders through Ford+.
Ford Credit is the financial services division of Ford Motor Company, providing
financing to our Ford and Lincoln dealers as well as financing and leasing for
new and used vehicles to our customers around the world.
In this position...
This management level role responsible for driving the strategic internal and
external communications strategy for Ford Credit’s business and corporate
functions, as well as major transformation projects globally. This role leads
major internal and external communications efforts, including global town halls,
global internal news, quarterly/annual earnings, media activations,
crisis/issues management, etc., and serves as a key strategic partner and deputy
to the Director of Communications.
The role is expected to operate with a high degree of autonomy, sound judgment
on sensitive, high visibility matters and serve as a communications consultant
to leaders and teams within the organization.
RESPONSIBILITIES
What You’ll Do
* Communications Strategist: Support the design and own the execution of an
integrated communications strategy, including strategic communications,
executive counsel, internal communications, content creation, speechwriting,
event planning, video production and media relations.
* Communications Consultant: Provide strategic communications leadership and
executive counsel to senior leaders across Ford Credit North America,
Transformation, Bank, Risk, Finance, Legal & Compliance, HR, Technology and
Product — advising on messaging, positioning and reputational risk at the
leadership level.
* Internal Communications: Lead delivery and continuous improvement of
headquarters-based internal communications, including quarterly global town
halls, headquarters news, CEO internal communications and major employee
events — ensuring messaging reflects business strategy and drives employee
engagement.
* External Communications: Strengthen Ford Credit’s external presence and
reputation through strategic media activations and executive engagements.
Serve as a senior communications counselor for teams participating in
external engagements and other forms of stakeholder outreach, special
projects and crisis/issues management, providing sound judgment and message
development under pressure.
* Process & Governance: Lead oversight of corporate governance processes for
the communications team, including purchasing, budget forecasting and
internal controls, ensuring efficient and compliant use of resources.
* Cross-Collaboration: Drive alignment and integration across the greater Ford
Communications team — including Corporate Communications, Ford Pro
communications, Content Creation and Employee Communications — representing
Ford Credit's interests and priorities.
* Issues/Topics Management: Anticipate emerging business, industry and
reputational topics and trends, proactively shaping communications strategy
to position Ford Credit ahead of issues.
To Be Successful You Will
* Bring strategic vision, curiosity and enthusiasm to the job, translating
business priorities into compelling communications strategy
* Demonstrate a high level of business and financial acumen, with fluency in
the auto finance/banking industry
* Deliver compelling, timely and highly polished communications to a global and
diverse workforce
* Operate as a trusted advisor to senior leaders, exercising sound judgment and
discretion on sensitive matters
* Value collaboration and team leadership; build, maintain and leverage
networks across Ford Credit and Ford
* Innovate through creativity, calculated risk-taking and a willingness to fail
fast and iterate
* Foster a culture of belonging, inclusion and high performance at Ford Credit
and Ford
* Lead through ambiguity and change, exercising composure and clarity during
high-pressure or crisis situations
Leadership Competencies
* Strategic Thinking: Anticipates business, industry and stakeholder trends;
translates enterprise priorities into forward-looking communications strategy
rather than reactive execution.
* Presence & Influence: Communicates with clarity, credibility and confidence
to senior leaders and executives; builds trust and influences decisions
without formal authority.
* Judgment Under Pressure: Exercises sound, independent judgment on sensitive,
ambiguous or crisis situations; balances speed with accuracy and risk
awareness.
* Collaboration & Enterprise Mindset: Builds and leverages cross-functional
relationships across Ford Credit and Ford Communications; prioritizes
enterprise outcomes over siloed wins.
* Accountability & Ownership: Takes ownership of outcomes, budgets and
governance processes; holds self and others to a high standard of execution
and compliance.
* Adaptability & Resilience: Navigates ambiguity, organizational change and
competing priorities with composure; models resilience for the broader team.
QUALIFICATIONS
You'll have...
* Bachelor's degree (Master's degree a plus)
* 7+ years of experience in Communications
Even better, you may have...
* Progressive experience in communications, journalism or public relations,
with demonstrated success in executive communications, crisis/issues
management, content creation, internal communications and corporate
communications; experience in financial services, banking or automotive
industries strongly preferred
As an established global company, we offer the benefit of choice. You can choose
what your Ford future will look like: will your story span the globe, or keep
you close to home? Will your career be a deep dive into what you love, or a
series of new teams and new skills? Will you be a leader, a changemaker, a
technical expert, a culture builder…or all of the above? No matter what you
choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs,
subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense
reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management
leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and
New Year’s Day
• Paid time off and the option to purchase additional vacation time.
This position is leadership level 6 and ranges from $115,500-$218,100.
Final determination of salary grade will be based on candidate's skills and
experience, and base salary will be set within the applicable range according to
job scope, responsibility and competitive market value.
Internal applicants: moving into this role may result in an adjustment to your
current compensation based on the posted pay range for this role, taking into
consideration your qualifications and other relevant factors.
For more information on salary and benefits, click here:
https://fordcareers.co/LL6
[https://urldefense.com/v3/__https:/fordcareers.co/LL6__;!!N_LtwI-RPugbI9wg0dJn!GxEPa9J3QFPAkqznXl4Swll2oufvS1ref9gucAbqDWIKEi83Sb_30ABTTptmO13kSjUwJ6KgEqZqqTw$]
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to
work in the United States. Verification of employment eligibility will be
required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, religion, color, age, sex,
national origin, sexual orientation, gender identity, disability status or
protected veteran status. In the United States, if you need a reasonable
accommodation for the online application process due to a disability, please
call 1-888-336-0660.
This position is hybrid with a requirement to be onsite four or more days per
week. #LI-Hybrid
#LI-FordCredit #LI-DA1